20 POSITIVE BUSINESS MINUTES MESSAGES (MAY 2004)

• A COMPANY NEEDS REST IN ORDER TO REJUVENATE ITSELF

• TRADITION AND PAST BUSINESS ASSUMPTIONS MAY BE THE ROOT CAUSES OF THE DISEASE IN THE AILING COMPANY

• A SICK COMPANY'S INTERNAL ENERGY "QI" IS USUALLY BLOCKED OR OBSTRUCTED

• AS A MEDICAL DOCTOR IS REQUIRED TO TAKE THE NOBLE HIPPOCRATIC OATH, A MANAGER HAS TO LIVE BY THE ETHICAL CODE OF "WALK THE TALK"

• TRAINING AND DEVELOPMENT GENERATE ENDORPHINS THAT GIVE A SENSE OF WELL-BEING FOR THE COMPANY

• TO UNDERSTAND THE DISEASE, LEARN TO BE THE PATIENT

• YOU CAN HAVE WEALTH AND WISDOM, BUT YOU BETTER HAVE HEALTH. SIMILARLY, YOU CAN HAVE PERFORMANCE AND QUALITY BUT YOU BETTER HAVE PRICING

• LAUGHTER AND FUN ARE THE BEST MEDICINE FOR COMPANIES

• THERE ARE TWO TYPES OF DYSFUNCTIONAL PERSONNEL IN SICK COMPANIES - BENIGN AND MALIGNANT TUMOURS

• COMPANY CAN ALTER THEIR FINANCIAL HEALTH BY CHANGING THEIR MENTAL ATTITUDES

• THERE IS A STRONG PARALLEL BETWEEN PHYSICAL AND FISCAL HEALTH. COMPANIES FALL SICK JUST AS PEOPLE DO

• COMPANIES SHOULD GO FOR ANNUAL HEALTH CHECK

• KNOWING THE DISEASE IS HALF THE CURE; THEREFORE IT PAYS TO KNOW THE TYPE OF VIRUSES THAT ARE PLAGUING THE COMPANY

• JUST AS HEART AILMENT IS A MAJOR KILLER, COMPETITION IS THE MAJOR CAUSE OF CORPORATE FAILURES

• IN SURGERY, THE SURGEON OPERATES ON ONLY ONE PATIENT AT A TIME. SIMILARLY, A SICK COMPANY NEEDS TO CONCENTRATE ON ITS CORE COMPETENCE

• CORPORATE EGOTISM IS THE ANAESTHETIC THAT DULLS THE BUSINESS SENSE

• EVERYBODY WANTS TO GO TO HEAVEN, NOBODY WANTS TO DIE. EVERYBODY WANTS TO SUCCEED, NOBODY WANTS TO FAIL

• COST CONTROL IS AN IMPORTANT ANTIDOTE OR EFFECTIVE REMEDY TO ADMINISTER IN DESPERATE TURNAROUND SITUATIONS

• TO TREAT THE SYMPTOMS, KNOW YOUR COMPETITORS AND CUSTOMERS. TO ELIMINATE THE ROOT CAUSE, KNOW THE MARKET

• A SICK COMPANY NEEDS TO UNDERGO SURGERY, RESUSCITATION AND NURSING

• RESTRUCTURING EXERCISE REQUIRES THE SURGEON'S SKILLS AND CALLS FOR THE 4 Cs : COMMUNICATION,CONCENTRATION, COST CONTROL AND CASH FLOW IMPROVEMENT

• DOWNSIZING IS LIKE AMPUTATING PART OF ONE'S BODY BUT CREATING SIDE EFFECTS

• VISION, FEEDBACK AND ACTION, THREE MEALS A DAY WILL KEEP THE CORPORATE DOCTOR AWAY

• FOR LONG TERM RECOVERY, MANAGE YOURSELF WITH THE HEAD, MANAGE OTHERS WITH YOUR HEART